Last Updated: January 2026 SSL Secured No data sales

19bet Privacy Policy —
Our firm commitment to protecting your data

This policy clearly explains how your personal data is collected at 19bet, why it is retained, and how it is kept secure — no hidden information, no fine print.

SSL encryption

Every data transfer is protected with 256-bit SSL encryption. Breaking it is virtually impossible for hackers.

No data sales

19bet never sells your data to third parties. Your privacy is not a commercial product.

Your control

You have the right to view, correct, or delete your data. You can submit a request at any time.

Defined Retention Period

Data is automatically deleted after the required retention period. Information is never held longer than necessary.

1

Introduction — What This Policy Is and Why It Matters

19betWelcome to 19bet. This Privacy Policy explains how we handle your personal information. 19bet believes that the protection of personal data is a fundamental right, and we are committed to upholding that right.

By using our platform, you agree to this Privacy Policy. We encourage you to read it at least once, as it contains important information about your rights.

In plain terms: 19bet collects your data solely to provide services, not to sell it. You remain in control of your own information.
2

What information we collect

19bet Only the information that is necessary is collected. The types of data we hold are set out clearly in the table below:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number Age Verification & Identity Confirmation
Contact Information Email address, phone number, mailing address Account management & support
Financial Information Payment method type, transaction history Secure Payment Processing
Gaming data Game history, betting patterns Service Improvement & Responsible Gaming
Technical Information IP address, device type, browser Security & Fraud Prevention

We never ask for information we do not need. Full payment card numbers and PIN codes are not stored by us.

3

How data is collected

19bet Information is collected in the following ways:

  • Directly from you: During registration, identity verification, and when contacting support.
  • Automatically: Log files, cookies, and session data generated when you use our platform.
  • From Third Parties: Limited data from authorized service providers for identity verification or payment processing.
Rest assured: 19bet does not collect any data without your knowledge. Whenever information is collected, it is only for a necessary purpose.
4

How your data is used

19bet Your data is used for the following purposes:

  • Account Management: To secure login, password recovery, and account safety.
  • Payment Processing: To process deposits and withdrawals securely.
  • Service Improvement: To improve your gaming experience.
  • Contact: To send you important notices, offers, and updates (you may opt out at any time).
  • Security & Fraud Prevention: To detect unusual activity and keep your account secure.
  • Responsible Gaming: To monitor gaming patterns and identify potential issues.
  • Legal obligations: To comply with applicable laws and regulatory requirements.

We never sell your data to advertisers. Promotional communications relate only to 19bet's own offers.

5

Data sharing policy — not shared with anyone

Clear Statement: 19bet does not sell, rent, or trade your personal information to any third party.

Data may only be shared under the following limited circumstances:

  • Payment Processors: Only the minimum data required to complete a transaction.
  • Identity Verification Services: To authorized providers for age and identity verification.
  • Legal authorities: Only the minimum necessary information, and only when required by a court order or legal obligation.

In all such cases, third parties are required to comply with our privacy standards.

6

Our security measures

19bet Industry-leading technology is used to keep your data secure. Our security layers include:

SSL/TLS encryption

All data transfers are secured with 256-bit encryption.

Encrypted Database

Stored data is also kept in encrypted form.

Two-Factor Verification

Keep two-factor authentication enabled on your account.

24/7 Monitoring

Suspicious activity is detected immediately.

In the event of a data security breach, we will notify affected users as quickly as possible and take immediate steps to resolve the issue.

7

Cookie Policy

19bet 19bet uses cookies to enhance your website experience. Cookies are small data files stored in your browser.

The types of cookies we use:

  • Essential Cookies: Essential for login sessions and security. The platform cannot function properly without these.
  • Functional cookies: To remember your preferences — such as language settings.
  • Analytics Cookies: To understand how the platform is being used, helping us improve our services.

Cookies can be disabled through your browser settings, though some features may not function properly as a result.

8

Your rights regarding your data

19betYou have a number of rights over your personal data at 19bet. We respect all of them:

Right of access

You can request to see what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Object

You may object to the processing of your data for specific purposes.

Right to Portability

You may request a copy of your data in a readable format.

Right to opt out

You may opt out of promotional emails at any time.

To exercise any of these rights, contact 19bet Support. We typically respond within 30 business days.

9

How long data is retained

19bet Your data is not retained beyond the time it is needed. Different types of data are subject to separate retention policies:

  • Account information: For as long as the account is active, and as required by law after closure.
  • Transaction History: A specific number of years as required by financial regulatory obligations.
  • Support Contact: For a limited period after the issue is resolved.
  • Technical Logs: For a limited period for security purposes.
Automatic Deletion: Upon expiry of the retention period, data is automatically deleted or anonymized.
10

Protection of minors' data

Prohibited for Under 18: 19bet never knowingly collects personal information from minors.

If someone registers with false age information and is later found to be a minor, all their data will be deleted immediately and their account will be closed.

11

Policy Changes & Updates

19bet This privacy policy may be updated to reflect changes in services or applicable law. You will be notified of significant changes via email or an in-platform notice.

The date of the most recent update is shown at the top of this page. Check back regularly to stay informed of the latest policy.

Last Updated: January 2026. For further questions, contact us at [email protected].

19bet Why we lead on privacy

Zero Data Sales Policy

Selling user data has no place in 19bet's business model. Our revenue comes from gaming services, not from your information.

Transparent Policy

Our Privacy Policy is written in plain, straightforward language — no complex legal jargon. What you read is what applies.

Help with Data Protection

19bet support is available in Bengali for any information-related queries. Live chat is available 24/7.

Safe Gaming for

19betYour data is safe at 19bet — play with confidence

Your privacy is our responsibility. Start gaming at 19bet in a safe and trusted environment.

Read more: Terms and Conditions · Responsible Gaming · About Us

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